Privacy Policy

Introduction

At Dalemanskva, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our financial training programs. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and profile preferences
• Payment Information: Billing details and payment method information (processed securely through third-party payment processors)
• Educational Information: Learning progress, course completion status, and assessment results
• Communication Data: Messages, feedback, and support requests

Technical Information

We automatically collect certain technical information when you use our services:

• Device information (type, operating system, browser)
• IP address and location data
• Website usage patterns and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: Provide access to our financial training programs, courses, and educational materials
• Account Management: Create and maintain your user account, track progress, and manage subscriptions
• Communication: Send important updates, course notifications, and respond to your inquiries
• Personalization: Customize your learning experience based on your preferences and progress
• Analytics: Analyze website usage to improve our services and user experience
• Marketing: Send promotional materials about new courses or features (with your consent)
• Legal Compliance: Meet regulatory requirements and protect against fraud or abuse

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third parties who assist in operating our website and providing services (payment processors, hosting providers, email services)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Protection: To protect the rights, property, or safety of Dalemanskva, our users, or others
• Consent: When you have given explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure and regular security updates
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest level of protection.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Provide personalized content and recommendations
• Analyze website traffic and user behavior
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of certain features on our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete personal data
• Erasure: Request deletion of your personal data under certain circumstances
• Portability: Request a copy of your personal data in a machine-readable format
• Restriction: Request limitation of processing under certain conditions
• Objection: Object to processing based on legitimate interests or direct marketing
• Consent Withdrawal: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Account information: As long as your account remains active
• Learning progress data: For the duration of your enrollment plus 3 years
• Communication records: Up to 5 years for customer service purposes
• Financial records: As required by applicable laws and regulations
• Marketing data: Until you unsubscribe or withdraw consent

After the retention period expires, we will securely delete or anonymize your personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website
• Sending you an email notification (if you have provided your email address)
• Displaying a prominent notice on our website

Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within 30 days of receipt. For urgent privacy concerns, please indicate "URGENT - Privacy Matter" in your communication.